I'm not sure how this place gets such high ratings. The rooms are very outdated and poorly cleaned. We switched rooms 3 times during our last stay. Never even unpacked....the first room looked like no one had stayed there for a while or it just never gets dusted, even my 10 yr. old commented how dirty the room appeared. They moved us to a second room with no problem but that room had clearly been used by someone who smoked in a no-smoking room. Housekeeping should have picked up on the strong scent of cigarette in the room. The sweet concierge was nice enough to move us once more to an acceptable room. The buffet is expensive, but has good food. They usually give a voucher to baseball players if you're staying for tournaments, which is the only reason we stay here. The pool area is nicely renovated.
The banquet room was nice and big. The hall was well lit for pictures and socializing. The tables were set up nice plenty of room to move around. Service was good. Plates were served prompt and picked up almost immediately once you were finished. They are under going some repairs from the storm but nothing bad at all.
Outstanding! Got a jacuzzi suite with the sweetheart package. So romantic. Quiet, private & relaxing. Excellent staff. Everyone is friendly & helpful. Rooms are lovely. Pics added in the main photos. You don't know what you are missing!
What a big joke. Hotel is horrible and staff is unprofessional. Don't stay at this place, pay the extra $ and stay at 1 of the other nicer hotels! You'll be glad you did. Never again will we stay here. It's under renovation from Harvey which includes no carpet in lobby, bottom of walls broken and taped with plastic. I can't stress enough ladies and gentlemen this is a bad evening guaranteed!
Good hotel but the rooms need repairing. It was kinda weird that the window wall lower half of it has sheetrock broken down and you see the pipes and electrical wires. Pool area is really nice. Food at the cafeteria and breakfast very good.
Mcm Elegante Hotel is a US Lodging based in Beaumont, Texas. Mcm Elegante Hotel is located at 2355 I-10, Beaumont, TX 77705, USA.
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