I give them a 5 out of 5!
I truly enjoy shopping at Alter's Jewelry! The customer service is superb! Alter's only sells jewelry of the highest quality, not to mention they have the largest Kendra Scott selection in the Golden Triangle. I must add another word about the customer service. From the moment anyone steps through the doors, that person is greeted like an old friend. The employees are kind, helpful, and patient, treating each customer like he/she is the most important person in the world.
Nice people. Found unbeatable quality, price and customer service at Alter's Gem. I bought one birthstone necklace as a gift to my younger sister and customized my wedding band. These kind people went out of the way to design it. I needed to shop around and then got to hear about Alter's as the best jewelers in local with good reviews. So without wasting time i wanted to give a try. Team was so helpful. The lady really took the time to ask me questions regarding my jewelry and noted the exact details. The final piece i got was really expertly crafted. There work speaks. Great Experience!!
I have had several repairs done here, all executed perfectly. The staff is very friendly and welcoming. Recently I brought a Gucci watch to be repaired. It was a wedding gift to my husband. He hadn't been able to wear it for several years as I was unable to find anyone to do repairs on Gucci items. Alters agreed to send the watch for repair. I was delighted! When I brought the watch in they checked to see if it needed a battery. Turns out that's all it needed. Not only that, they replaced the battery for free. Needless to say I will return for all my fine jewelry needs.
Amazing, friendly and helpful staff! Great selection of fine jewelry.
--- from a very happy customer!
I couldn't be happier with my experience at Alter's. Kay was fantastic and great to work with! She understood my budget limitations and helped me find the PERFECT ring! When I showed it to folks they were surprised at how little I spent for such a high quality, unique piece. Financing was fast, easy, and transparent. I never felt pressured to spend more than I could afford, but also didn't feel like I had to compromise on quality or selection. Throw in a free warranty and free resizing and I'm a happy man. 10/10 Would recommend.
Alter S Gem Jewelry is a US Jewelry Store based in Beaumont, Texas. Alter S Gem Jewelry is located at 3155 Dowlen Rd, Beaumont, TX 77706, USA.
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