Original review: New to town, visited this establishment with some friends to try it out. It is a cute little bar with a "dive bar" feel. I enjoyed myself, we were at a table an had a waitress, Maddie, serving us. The service was just okay, she wasn't super attentive, but I also don't know how many tables she had?! I left what I felt was a fair tip of over 20% and when checking my bank account, it appears that the tip went through for more than what I had elected. I was charged an almost 40% tip instead. It wasn't a HUGE dollar difference, but it is the principle of the matter. Unfortunately, as a server you do not get to elect the amount of your own tip. She may have thought I wouldn't notice and most people probably don't. I am currently awaiting a call back from the manager, we will see if they do they right thing. I am not sure if this one incident should cost Maddie her job, but who knows how many other times she's done it.
It's CHEERS in Beaumont...Everyone knows Ur name, prices are modest & service is AWESOME !!!
Food was great and our waitress was super friendly and attentive! Prices were really reasonable.
Service was good. I had a wonderful waitresses. Enjoyed the food, junior burger with onion rings.
Update: After calling several times asking for a manager to return my call and leaving my contact information, I never got a phone call returned once. I ended up having to dispute the additional charges with my financial institution, fortunately I saved my receipt! IF YOU PAY WITH A CARD HERE, VERIFY THE AMOUNT CHARGED ON YOUR BANK STATEMENT! I personally will not be going back, bad business. Shame on them for disregarding that behavior from their employees...
Fun place to eat, drink , socialize.
The West is a US Bar based in Beaumont, Texas. The West is located at 6445 Calder Ave, Beaumont, TX 77706, USA.
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