No customer service at all.. My last time going to this place.
I went here to get Oil change & Car Wash this morning at aprocimately 9:45. About an hour later I ask the clerk where was my car. She said she didn't know..I looked out the front door and saw a car that I thought was mine but wasn't sure so I sat down again. Thirty minutes later I went to the front door and saw the same car, I went outside to see if it was my car...It was.. with the finished ticket stuck to the back passenger side window...I got my car and startd home when I saw the oil on my door...It is on the inside by the door handle also on the key and around the key area.. The car is very clean otherwise. They are new owners .. but I guss no one is in charge...
Went there for an oil change. Was in and out. Great people. But I drive my car 25 miles to the shop to get my stater and shifter cable replaced and they went to do something and checked the engine and noticed there was no oil in the car. How do you forget to put oil in the car? I get told that the cameras show him out oil in the car put in sorry 5 1/2 gallons does not leak that fast. Don't get your oil changed here.
Paid for the full service wash and hand wax ($70). They got my truck in right away and were quick with it, maybe too quick! All the chrome pieces on my truck were still dirty, including the wheels. There were still bug remenants on the grill. There were wax streaks all over the truck. Friendly service but I think that the detailers are not properly trained.
Gets really busy. Workers are disorganized. Not a professional business setting. Employees fight over what cars to clean. My car was not cleaned as promised. Won't be visiting this place again. Ask for new car air freshner however the attendant sprayed something horrible that smelled very bad. Bugs still in the front and interior not wiped as promised.
This is not the same comfortable atmosphere I'm used to being around have been coming here for a long time for my high mileage oil change today did not like the service did not get any check list paperwork
Grand Slam Car Wash Lube Beaumont is a US Car Wash based in Beaumont, Texas. Grand Slam Car Wash Lube Beaumont is located at 4415 College St, Beaumont, TX 77707, USA.
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