It has wonderful employees a great environment makes you want to come back
Order online and it'll be ready by the time you're there. The time inside is maybe 3 minutes if they're chatty. I absolutely recommend this place.
Convenient, clean and friendly
Pro tip:They rarely mess up the pizza, but when they open it to show you let them know if it looks wrong and they'll be cool about it.
Friendly service for this relatively new location, the manager has always been good to the customers here.
I ordered two pizzas and bone in wings on 6/4/17 at ( 1:10pm) which my order came out to $28-ish; not including the $5 tip to the driver. They forgot to pack my wings and the driver said he promise to bring them back when he get back to the store, one hour has passed and no wings or not even a phone call from the store. I called which was now 2:43pm and a guy named Daniel said once the driver gets back he'll send out my wings ok no problem I'll wait.... I've fallen asleep and awaken and still no wings so I call again it's now 3:57pm Daniel puts me on a 23 minute hold then I hangs up and calls back. A new person answers and tells me to hold and 8 minutes later a guy named Samuel picks up the phone asking what do I need just those exact words; by that time I'm very pissed off and unhappy. I demanded a manager, owner, and or store manager he hangs up in my face having me to call back yet again. It's 4:39 pm now! He picks back up and I asked a simple question "how would he feel if you just paid for over $30 worth of food and only got $13-ish worth of it?" He passed the phone over to Daniel whom said ma'am "I know about your order but you are not the only one we service in this area you need to wait because we are busy, rather don't call us back today call back tomorrow and have them send your wings out!" I asked for the manager on duty and he said "she's busy and said you need to call back tomorrow and have someone else deal with it..." and hung up the phone. This is no way to treat a paying customer and I order from them a lot, I too work in customer service and deals with angry customers all the time but that's no way to deal with people especially when they are the reason you are able to pay your rent and bills! I have never written anything as of such on a bussiness website but what happened today was not cool or customer service, I will never order from this store as long as I live in Beaumont, TX and I won't stop until this goes justified I will reach corporate and or the owner of this location! Mark my word.
Pizza Hut is a US Meal Delivery based in Beaumont, Texas. Pizza Hut is located at 1720 College St b, Beaumont, TX 77701, USA.
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