Great, authentic gumbo and fried shrimp. This is a casual dining restaurant where food is ordered at the counter. Lots of great menu options, but mostly friend seafood and not many healthy options. That doesn't stop me from indulging in some Cajun food cravings when we stop in, though!
Never had a problem with this place, but Instead of calling me letting me know that the store ran out of gumbo. They tried to pass off two small gumbos as a large size. Really disappointed in the management.
I recently went to the Bayou Cafe for some gumbo, and was appalled at how a young lady, Rachel, was talking to one of her coworkers in front of customers. I waited quite a bit for my to go order (mind you I waited the time they told me it would be ready before I got there), and I went home only to find that one of the lids was open, which wasn't a big deal since none spilled, and that I was missing one of the gumbos I had ordered. I called back and they told me they told me to come back in. So I brought my friend with me, and I explained to her how rude I thought Rachel was being to her coworker. Once we were inside Rachel was still being rude and my friend was shocked. Nonetheless, I got my other Gumbo only to find that the lid (again) was not placed on it and Gumbo spilled all in the bag. I usually am one never to complain, but this isn't the first time I have recieved less than exceptional service. The food is great, the service definitely needs to be worked on.
great food and service. always fresh.
Food is pretty good, even though they've done away with a few items. I don't think the food is as good as it used to be. The place is starting to look a little run-down (inside).
Bayou Cafe is a US Cafe based in Beaumont, Texas. Bayou Cafe is located at 1255 N Major Dr, Beaumont, TX 77706, USA.
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