Rude and not handicapp friendly at all.
They close at 3 pm, and the drive thru lanes are closed all day. I had to stand in line for 25 minutes to make a deposit since they only had one teller working. Three other ladies were standing around doing nothing. Very poor resource management and customer service.
This Bank of America is very unprofessional. I am veteran who have used this bank for years. I moved to DC for a doctoral program and my mom has been getting my disability checks for 2 years. She told me she always walk in to deposit my check their is a man with glasses is consistently rude to here and act like he can't find my account. She always use another teller or a manager to avoid him which I think is ridicoulous. He should do his job. She went in last week and the line was long so she decided to try and use him again. The manager who normally help her was not in. When she got to the register he begin to talk loud and told her he couldn't find my account. I have been using this bank for years. He said previous manager didn't work there anymore and the new manager didn't even check to see if she could find my account. They never deposited the money it to my account and stood by the door while my mom walked out and she was embarrassed. I tried to call for 4 days and couldn't get anyone. I couldn't help but think what happen to elderly people or people with limited mobility who are not able to schedule appoints to go to bank of America. This was the only way you could contact someone in the bank. I am pulling all of my accounts from Bank of America. This bank is a disgrace to the company.
The worst Bank of America I've ever been to! They have 4 girls working and the have 23 people waiting on the line. That is messed up.
What the use of making an appointment and the person not even here said will be late 30 min and after 30 min and still waiting . worse service ever about to close the account and go to another bank
Bank Of America Financial Center is a US Bank based in Beaumont, Texas. Bank Of America Financial Center is located at 265 Dowlen Rd, Beaumont, TX 77706, USA.
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